IMN is a woman owned business
since 1986. Our corporate office is located in Madison Heights. IMN
currently services Michigan, Illinois, Ohio, Indiana, Texas and
Pennsylvania. We are also available to serve specific areas of Missouri,
Iowa, New Jersey, Wisconsin and Florida.
IMN is a member of both MPAA (Michigan Patient Accounting Association)
and HFMA (Health Care Financial Management Association).
IMN has been able to diversify itself as more than just a Medicaid
application service. We have been able to assist providers in obtaining
signatures on various documents: affidavits of no insurance, completed
no-fault claim forms and assignment of benefit claim forms. IMN also
assists in locating and filing police reports, resolving coordination of
benefit issues, applying for Medicare A, and B, processing Medicare
buy-ins as well as Social Security application filings; all of which has
contributed significantly to hospital and pharmacy third party payor
For the past thirty (30) years, IMN has had the opportunity to contract
with some of the largest hospital systems in Michigan. Some of these
facilities include Trinity Health Systems, University of Michigan
Hospital and Medical Center, Henry Ford Health Systems, Genesys Regional
Medical Center, and Covenant Healthcare System, just to name a few.
IMN’s patient representatives have in excess of 250 years in the
processing of Medicaid applications.
IMN’s technology gives us the ability to provide prompt, accurate and
relevant customized management reports within twenty four to thirty six
hours from the facility request.
IMN makes it a practice to establish an excellent working relationship
with each patient that is assigned. Our field representatives consider
themselves as patient ombudsmen. This has allowed IMN to make amicable
voluntary patient settlements on cases where the hospital/pharmacy may
have no knowledge of the patient assets. Settling these types of cases
with hospital/pharmacy authorization and approval has produced a benefit
in the collection of accounts that normally would be considered as
write-offs to hospital/pharmacy bad debt.
IMN has been providing the exhibited hospital and Medicaid services
since its inception in 1986. All other services were established in
We are also proud of the fact that a majority of our employees have in
excess of fifteen (15) years of service with IMN. Those experienced
employees working within our system have built this successful company.
IMN has developed its staff in order to ensure that the company has
qualified personnel to deal with every Medicaid, Medicare and Social
Security application situation.
PURPOSE WITH CARING
Our assignment is
to evaluate and assist all referred hospital patients who
have obtained medical care without any readily apparent
means to compensate the care givers. If there are payment
possibilities, IMN will discover them.
Our mission is to
assist patients with compassion and integrity while giving
special attention to the less fortunate who need our help
Our goals are to
be seen as a trusted partner by all of our clients and as a
supportive ombudsman by each and every patient served.