IMN is a woman owned business since 1986. Our corporate office is located in Madison Heights. IMN currently services Michigan, Illinois, Ohio, Indiana, Texas and Pennsylvania. We are also available to serve specific areas of Missouri, Iowa, New Jersey, Wisconsin and Florida.

IMN is a member of both MPAA (Michigan Patient Accounting Association) and HFMA (Health Care Financial Management Association).

IMN has been able to diversify itself as more than just a Medicaid application service. We have been able to assist providers in obtaining signatures on various documents: affidavits of no insurance, completed no-fault claim forms and assignment of benefit claim forms. IMN also assists in locating and filing police reports, resolving coordination of benefit issues, applying for Medicare A, and B, processing Medicare buy-ins as well as Social Security application filings; all of which has contributed significantly to hospital and pharmacy third party payor revenue.

For the past thirty (30) years, IMN has had the opportunity to contract with some of the largest hospital systems in Michigan. Some of these facilities include Trinity Health Systems, University of Michigan Hospital and Medical Center, Henry Ford Health Systems, Genesys Regional Medical Center, and Covenant Healthcare System, just to name a few. IMN’s patient representatives have in excess of 250 years in the processing of Medicaid applications.

IMN’s technology gives us the ability to provide prompt, accurate and relevant customized management reports within twenty four to thirty six hours from the facility request.

IMN makes it a practice to establish an excellent working relationship with each patient that is assigned. Our field representatives consider themselves as patient ombudsmen. This has allowed IMN to make amicable voluntary patient settlements on cases where the hospital/pharmacy may have no knowledge of the patient assets. Settling these types of cases with hospital/pharmacy authorization and approval has produced a benefit in the collection of accounts that normally would be considered as write-offs to hospital/pharmacy bad debt.

IMN has been providing the exhibited hospital and Medicaid services since its inception in 1986. All other services were established in 1990.

We are also proud of the fact that a majority of our employees have in excess of fifteen (15) years of service with IMN. Those experienced employees working within our system have built this successful company.
IMN has developed its staff in order to ensure that the company has qualified personnel to deal with every Medicaid, Medicare and Social Security application situation.




Our assignment is to evaluate and assist all referred hospital patients who have obtained medical care without any readily apparent means to compensate the care givers. If there are payment possibilities, IMN will discover them.


Our mission is to assist patients with compassion and integrity while giving special attention to the less fortunate who need our help the most.


Our goals are to be seen as a trusted partner by all of our clients and as a supportive ombudsman by each and every patient served.